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NBAA Convention, Las Vegas, NV (Oct.
11th, 2004) - IDD AEROSPACE, a division
of the Zodiac Group, announced today that sister company IN-SERVICES
will now handle worldwide aftermarket sales, service and support
for the IDD Aerospace product line.
The transition of aftermarket services to IN-SERVICES
was a scheduled part of Zodiac’s overall plan to consolidate
support from their Aircraft Systems group in order to strengthen
services. The IDD Aerospace aftermarket product line includes illuminated
cockpit light plates, illuminated signs, emergency batteries and
ceiling lights.
“With IN-SERVICES supporting IDD Aerospace’s
aftermarket products, customers get global sales, service and support
with localized contacts in every major region of the world.”
explains Yannick Assouad, Executive Vice President of IN-SERVICES.
IN-SERVICES locations in the United States, United
Arab Emirates, France and China provide global coverage. From these
locations, they offer administration of repairs and spares orders,
AOG services, as well as complete management of customer’s
equipment fleet, including power by the hour, standard exchange,
loan and lease, and fixed-price repair agreements.
“As the level of service expected for our
evolving product line increases; these additional services enable
IDD to provide more comprehensive aftermarket service and to to
be more responsive to our customers on a worldwide basis.”
said Steve Hintzke, President and CEO of IDD Aerospace. “IN-SERVICES
is a trusted partner that adds a great deal of value to our products
and our company.”
About IDD Aerospace
IDD Aerospace is in the Aircraft Systems Division of the Zodiac
Group. The company is located in Redmond, WA and is a leading provider
of illuminated light panels, control panels assemblies and integrated
switch panels, bezels and keyboards for aircraft flight decks to
customers worldwide. More information on IDD Aerospace can be found
at www.iddaerospace.com.
About IN-SERVICES
IN-SERVICES is the authorized company representing the Zodiac "Aircraft
Systems segment" and acting on its behalf in the following
customer services activities: Spares distribution including AOG
support, Maintenance (Repair/overhaul of components manufactured
by the segment), PBH, Spare pool access contracts, Technical support,
Documentation services, Warranty administration and Hot line/front
office services. Outside Europe, IN-SERVICES operates via a global
product-support network covering the Americas through INS Americas
& IN-EROS; Asia through INS Asia; and the Middle East through
INS & Al Rumaithy Est. ME. More information on IN-SERVICES can
be found at www.in-services.com
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